Frequently Asked Questions

What is Novo collar?

It’s an innovative collar that protects your cat from ticks and fleas for up to six months. This means that you don’t have to worry about more frequent applications of flea and tick treatments, and there is no risk of forgetting to do so.

What makes novo collar different from other flea and tick collars?

Novo’s innovative technology enables it to  effectively release controlled doses of the active ingredients over a long period of time. The ingredients are transferred to your cat’s skin and coat, and spread across his entire body, keeping him protected from ticks and fleas for up to six month.

What are the active ingredients in Novo collar?

Novo  collar contains two active ingredients: Dinotefuran, which kills adult fleas, and flea larvae; and flumethrin, which repels and kills all life stages of ticks.

My cat has started licking the collar, should I be worried?

As the vast majority of active ingredients are part of plastic  collar matrix and  are not on the surface. They are not released when the collar gets licked. If any, mild gastrointestinal signs may be seen. Nevertheless licking does not risk your cat. In such cases it is recommended to wipe cat’s mouth and give him some water to drink.

Is novo collar safe for kittens?

It’s safe for use on kittens aged ten weeks and older and weight over 0.5 kg.

Should I leave a gap between taking off an old collar and putting on a new one?

No. It’s even important to put it on without any delay to assure a continuous protection of your cat.

Can I attach a leash or a nametag to my Novo collar?

No, you shouldn’t attach a leash to the collar, as the force of your pet pulling against it would potentially open the safety mechanism. Use your normal collar in addition to novo to attach the leash.

Is Novo cat collar water-resistant? Do I need to remove the collar if my cat gets wet?

Novo collar cat not need to be removed when a cat gets wet. The active ingredients are contained in the collar matrix and will not be released into water. They spread through the lipid layer of the cat’s skin and hair and even if this lipid layer is partially washed off by bathing, Novo collar will quickly replenish the active ingredients and the pet will be protected again.

What happens if my cat gets his novo collar stuck on something?

novo is designed with a safety-release mechanism. In the unlikely event of your cat being trapped, the collar will brake when he gives a hard pull. allowing for a quick release.

My cat is scratching at the collar, causing redness and irritation. What should I do?

There is a slim chance that your cat might develop mild reactions such as scratching, redness and hair loss. These symptoms usually disappear within one to two weeks, without removing the collar, as your cat gets used to wearing it. In some cases, temporary collar removal may be recommended until the symptoms have disappeared. In very rare cases in cats, application site reactions such as dermatitis, inflammation, eczema or lesions may occur and in these instances, collar removal is recommended. Please consult your vet if the symptoms persist or become more sever.

How often should I check the tightness of the Novo collar on a growing kitten?

Kittens grow at different rates and we recommend frequent checks of the collar and readjustment if necessary.

How should I dispose of a Novo collar?

Wrap used collar  in paper. Put it in a plastic bag and through it to the garbage.